What is covered under the 10-year warranty?

The 10-year warranty covers the main unit motor on new Sirena vacuums.

What about the rest of the machine? Power Nozzle, parts, etc.?

Your new Sirena Vacuum Cleaner comes with a 3-year warranty on parts (including the power nozzle motor, but not the normal wear parts such as the basin, belts, bristles, and brushes), and 1 year on labor and shipping.

What if I purchased a Recertified Sirena Vacuum?

Recertified Sirena vacuums are covered by a 1-year warranty on the main motor, 1-year on parts (including the power nozzle motor, but not the normal wear parts such as the basin, belts, bristles, and brushes), and 1-year on labor and shipping.

Please note that only the Recertified units purchased directly from us on this website include the abovementioned warranty coverage. Recertified (or refurbished) units purchased from third-party sellers (including marketplaces such as Amazon, Ebay, Facebook Marketplace, and others) are sold as-is and are not covered by our warranty!

How do I make a warranty claim?

Please give us a call (toll-free) at 1-855-474-7362 (Monday-Friday 9 am – 5 pm Eastern time) or email info@sirenainc.com and we’ll guide you through making the claim.